Any guesses on how much IT downtime is costing your organization? Maybe you already know. In case you don’t - research from analyst groups suggest the cost is anywhere from $42,000 to $90,000 for every hour of unplanned downtime. The estimates (of course) vary greatly based on industry, organization size and other variables, but even if you’re on the low end of that estimate, that’s a lot of money.
In a recent white paper “Business Operations Disruption Risk: Identify, Measure, Reduce”, IDC highlights the application of five best practices that can help reduce unplanned downtime by up to 85% (derived from interviews with multiple midsize companies).
• Consistent use of management software reduces network and system downtime by 65%
• Upgrading servers/storage/network equipment reduces downtime by 50%
• Enabling high-availability failover clustering software reduces downtime by 43%
• Adopting industry best practices standards (e.g., ITIL, Cobit) across the organization reduces downtime by 13-15%
• Using virtualization software reduces server downtime by 10%
I’m guessing you’re already using some or a combination of these tactics to mitigate the risk of downtime. Most of these best practices are well known, although I did find the percentages associated with each one interesting. Do you find them to be accurate based on your experience?
Anyway…if you’re looking for guidance in any of these areas, let me know. My company specializes in IT services and network management software (free trial for 30 days).
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