Email Failure – Not Again…

A common complaint I hear and a pain I’ve experienced myself (too often) is email going down. Email is now the most common form of business communication and its use is only growing. According to Osterman Research, email traffic between 2008 and 2012 is projected to grow by 68%.

In any given 12-month time period, there is a 72% likelihood of an unplanned email outage and a 24% likelihood of a planned email outage in any given company according to a Dell survey.

One major cause of email downtime is network connectivity failures. Connectivity loss can be caused by anything from a hub, switch or router failure to a broken or damaged cable or fiber. Not to mention a whole host of other complicated issues.

To reduce the chance of an outage, consider proactively monitoring and managing your network to avoid a failure or respond as early as possible to a problem – saving you the headache of a bunch of complaints.

The network management software I recommend and work with everyday has the ability to generate alarms based on both network faults and network performance. This integration allows alarming on multiple issues to best anticipate and accurately pinpoint network problems and avoid system downtime. Below is a screenshot showing this functionality.